Features:

. Automatic renewal reminders

. Lists of all subscriptions and support contracts relating to customer

. Single year or multi-year renewal options with discounts

Full Case Study>

. Customer renewals self-service

. Automatic quote/sales order generation

. Full sales rep alerts

Price:  This solution is priced as an extra module with a setup cost.

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Screenshot showing customer tools in the customer center

Master Graphics

Software Distribution, Large AutoDesk CAD Reseller

"There are three basic ingredients for ANY company to survive in today's marketplace.  The first is to adopt a single database ERP/CRM system like NetSuite that provides a true 360 degree customer view. The second is to think outside the box and redesign a precise business workflow process, complimenting and taking full advantage, of the ERP/CRM system. The third, and most important, is aligning yourselves with an implementation company like SKYYTEK that will truly understand your business needs and improve your processes.  Doing that will ultimately save time, money, and help better service your customers.

A special thanks to Vijay, Pam, Brad, and Lisa for their continued dedication and countless hours in helping us have a smooth transition onto NetSuite."

Full Case Study (pdf)> 

Mark Schneider

IT Manager

Master Graphics 

www.masterg.com